Large and small businesses across the country have increasingly used arbitration to keep unhappy customers out of court with mandatory arbitrations held behind closed doors. The Walkup Firm’s Spencer Pahlke and Kelsey Constantin authored an article in Law360 that explains why the inherent bias in the arbitration process typically benefits corporations.
https://www.law360.com/articles/1437582
Law360 - Making Arbitration More Efficient Won't Make It More Just
